Personal Impact and Assertiveness Training

Personal Impact and Assertiveness Training - Course Details

Course intro:

Understanding how you come across to others is at the heart of good communication skills. Being able to choose your response to any given situation rather than adopting a knee jerk reaction gives you more control over the impact you have, and behaving assertively without spilling over into aggression is a great skill to acquire.

Participants on this course will explore:

• The dynamics of communication and personal impact
• Their patterns of behaviour
• How their patterns impact on others
• Communicating and Listening effectively

And learn how to:

• • Change body language for a different impact
  • How to be assertive and influence
  • Turn up or down different qualities to achieve a goal
  • Deliver clear and concise messages that get things done
  • Put their attention on their intention to change their impact
  • Feel more confident to speak out at meetings
  • Set boundaries for others
  • Deal with people or situations you find difficult
  • Say no without saying no
  • Use assertive language

Intended audience

All persons who are opening to change and being more assertive